Privacy Policy

At Ellie Assessments, operated by Meadow Technologies, we are committed to protecting the privacy of our users — including centres, assessors, and the learners whose data is managed through our system. This Privacy Policy outlines how we collect, use, store, and protect personal data in accordance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.

1. Who We Are

Ellie Assessments is a web-based platform that supports centres and assessors in managing qualifications, assessments, feedback, and learner progress. The platform is operated by Meadow Technologies Ltd, registered in the United Kingdom.

2. Who Uses the System

The system is used by:

• Centres and Assessors who register for accounts and manage their own users and learners.
• Learner data is uploaded, stored, and managed by centres/assessors as part of their internal quality assurance and assessment processes.

3. What Data We Collect

For Centre and Assessor Users:

• Full name
• Email address
• Organisation name
• Role or job title
• Login activity
• Assessment interactions

For Learners (entered by assessors or centres):

• Full name
• Learner ID (if applicable)
• Qualification details
• Assignment uploads
• Grades and feedback
• Learning outcomes and assessment results

4. How Learner Data Is Handled

Learner data is input and managed exclusively by authorised users from the centre or assessment organisation. Ellie Assessments does not contact learners directly, except through automated system notifications (e.g. feedback availability or assignment status). We do not use learner data for marketing or profiling.

5. How We Use Your Data

We use personal data for the following purposes:

• To create and manage user accounts
• To support qualification delivery and assessment tracking
• To provide technical and customer support
• To improve the functionality and reliability of the platform
• To ensure compliance with our Terms of Service and applicable regulations

6. Legal Basis for Processing

We process data under the following legal bases:

• Contractual necessity: to provide services to our users (centres/assessors)
• Legitimate interest: to maintain system integrity and support user activity
• Legal obligation: where required by law or regulators

7. Data Security

We take data security seriously and implement appropriate technical and organisational measures to protect personal data. This includes:

• Secure encrypted connections (HTTPS)
• Access controls and authentication
• Regular data backups
• Server-level monitoring and intrusion prevention

8. Data Sharing

We do not share your data with third parties unless:

• Required by law
• Necessary to provide core technical services (e.g., hosting providers, email delivery)
• Explicitly authorised by the centre

We do not sell or rent personal data to third parties.

9. Data Retention

We retain user and learner data only as long as necessary to fulfil the purposes of the system or to comply with legal or regulatory requirements. Centres may request deletion of learner records where appropriate.

10. Your Rights

If you are a data subject under UK or EU GDPR, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing in some circumstances

Requests should be submitted to your centre in the first instance or directly to ben@meadowtech.net if you are a system user.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

Meadow Technologies Ltd
Email: ben@meadowtech.net
Website: www.meadowtech.net