Transforming Awarding Organisation operations through deep WordPress integration and AI-driven logic.
This project involved architecting a highly customized Zoho ecosystem for a leading Awarding Organisation. The primary challenge was to bridge the gap between their public-facing WordPress environment and internal operations, removing manual data handling while leveraging modern AI for smarter decision-making.
We developed complex custom functions using Deluge script to sync learner data, exam bookings, and certification requests in real-time. By integrating AI models directly into the workflow, the system can now predict assessment volumes and assist in verifying learner evidence, significantly reducing administrative overhead.
Bi-directional sync between WordPress & Zoho CRM via Custom APIs.
AI-assisted data validation and automated learner communication.
Seamless data flow from website forms directly into custom CRM modules. Triggers immediate automated responses and account creation.
Utilizing AI to categorize incoming queries, flag compliance risks in learner evidence, and suggest optimal assessment pathways.
Over 50+ custom functions handling complex fee calculations, certification generation, and cross-module data aggregation.